Updated on November 10, 2026

Terms of Use of the Interativa app

Other languages: Português · Español · Privacy Policy of the app

1. Who we are and acceptance

The Interativa app is provided by Ewitec Eternal System Solution, CNPJ 48.636.160/0001-58, Avenida Quebec, 1099 — Jardim Canadá, Nova Lima, MG, Brazil ("Ewitec"). By signing in and using the app, you agree to these Terms of Use and to the Privacy Policy of the app.

2. The service

Interativa is a business tool: companies hire it to organize the work of their teams, with forms, service orders, field visits, workday tracking and reports. Your account is created by the company you work for or provide services to ("your company"), which decides which features are on and who can see what is recorded.

Your company's use of the service follows the contract between it and Ewitec. If these Terms differ from that contract, the contract prevails on what it covers.

3. Your account and access

• Keep your password secret and do not share your access; everything recorded with your account is attributed to you.
• Tell your company or Ewitec if you notice misuse of your account.
• Your company may create, change, suspend or delete your account and your access at any time.

4. Permitted use

Use the app only for the work defined by your company and record truthful information. You may not:

• record false data, such as times, places or visits that did not happen, or use GPS simulators to change your location;
• access data of other people or companies without authorization, or try to get around the permissions and security of the service;
• send content that is illegal, offensive, infringes third-party rights or contains malicious software;
• copy, modify, reverse engineer or resell the app, except as permitted by law.

5. The content of your work

Work records (forms, answers, service orders, visits, photos, signatures and files) belong to your company. Ewitec stores and processes them only to provide the service, as described in the Privacy Policy.

6. Offline use and sync

The app keeps your work on the device when there is no internet and sends it when the connection is back. So keep the app up to date and open it with internet from time to time. Do not uninstall the app or clear its data while there are records not sent yet.

We work to keep the service available, but it may go through maintenance, updates or third-party failures (such as carriers and cloud providers).

7. Artificial intelligence features

Some features use artificial intelligence to suggest or improve texts and analyses. Suggestions may contain mistakes: review them before using them. You and your company are responsible for what is recorded or sent.

8. Intellectual property

The Interativa app, brand, code and design belong to Ewitec. These Terms give you the right to use the app while you are linked to your company, on a personal, non-exclusive and non-transferable basis.

9. Responsibilities

Ewitec is responsible for the operation of the service under the law and the contract with your company. Ewitec is not responsible for the content recorded by users, for the decisions your company makes based on those records, or for failures caused by the device, the connection or use against these Terms.

10. Suspension and termination

Ewitec may suspend access in case of misuse, security risk or legal order. Access also ends when your company closes your account or its contract with Ewitec.

11. Changes to these Terms

These Terms may be updated. The date at the top shows the version in force and, when a change is relevant, we will let you know through the app or your company.

12. Governing law and venue

These Terms are governed by the laws of Brazil. The courts of Nova Lima, MG, Brazil are elected, except where the law guarantees another venue.

13. Contact

Questions about these Terms: contato@ewitec.com. Privacy and personal data: privacidade@ewitec.com.
Address: Avenida Quebec, 1099 — Jardim Canadá, Nova Lima, MG, Brazil.